Delivery

Ordering via this website is only available for Mainland UK and subject to our standard terms and conditions. Please contact us for deliveries where your postcode is not listed, we can cover most areas, but not with every product.

Delivery/Order Terms

• All orders must have the the correct postcode options selected.
• Next day delivery costs are subject to availabilty (Please contact us for to discuss your requirements).
• FREE delivery on certain items excludes next day orders.
• Delivery Guarantee only covers items that are in stock at our supplier, we will contact you as soon as possible if any delivery issues arrise.
• We reserve the right to cancel/refund any delivery that we cannot complete due to products not being available.
• When ordering goods a preferred delivery date can be submitted in the delivery notsbox during checkout. We will always do our best to stick to these where possible.
• The delivery date will be confirmed with an e-mail once your order has been accepted. Normal delivery days are Monday to Friday except bank holidays. Saturday deliverys are usually available with good notice and may incur a premium charge (Please contact us for availabily and options)
• All orders must be signed for on delivery except where arrangements have been made with us.
• All deliveries are on a kerb side delivery basis to the nearest safest point to the delivery address. Most of our deliveries are made using a flat bed and tail lift/pallet truck, the area where the delivery is to be made must be firm and flat pallet trucks are unable to offload on gravel surfaces.
• The delivery address need to be correct and complete to make sure all orders are delivered problem free.
• The delivery address must be accessible by the equivelent of a large double decker bus.
• Please do not arrange for tradesman to begin work until materials have arrived at site. Shire Croft Landscaping Supplies shall not be liable for any costs incurred as a result of not meeting a delivery date.
• A charge may be incurred if you are not present to sign for the delivery without prior consent and we have to leave the address without delivering the goods, an additional charge may also be incurred if orders have to be redelivered.